Every Lock. Every Hour.
Every Suburb.

Our average response time across our core Gauteng service areas is 15 to 30 minutes. Because our technicians are mobile and spread across the region rather than working from one depot, we dispatch whoever is closest to you. Outlying areas may take a little longer — we will give you a realistic ETA on the phone rather than an optimistic one.

Yes. Our emergency line is answered by a person 24 hours a day, 7 days a week, including Sundays and public holidays. Most lockouts happen outside normal business hours, so that is exactly when we need to be reachable.

In the large majority of cases, no. We use professional picking, bypass and decoding techniques and non-destructive entry is always our first approach. If a lock genuinely cannot be opened without damage — some high-security and seized locks fall into this category — we will explain that to you and get your go-ahead before we do anything.

Yes, and you should be suspicious of any locksmith who does not ask. Before we open anything we verify identity and proof of ownership or lawful occupancy — an ID together with a vehicle licence disc, lease, utility bill or similar. It protects you as much as it protects us.

In most cases, yes. Our safe technicians work on domestic and commercial safes, including digital and electronic units, and can replace or repair the lock afterwards. Bring us as much detail as you can — make, model and approximate age all help us arrive with the right equipment.

We open vehicles, retrieve keys locked in cabins and boots, and repair or replace faulty ignitions on most makes and models. For key replacement, tell us the make, model and year when you call so we can confirm what we can do for your specific vehicle before dispatch.

Yes — this is one of the most common emergency calls we take. We can secure the property immediately with temporary or permanent lock replacements, repair damaged locks and gates, and advise on security upgrades so the same entry point cannot be used again.

Yes. Someone who can prove they own the property or vehicle, or lawfully occupies it, needs to be present when the technician arrives. If that person cannot be there, call us before we dispatch and explain the situation so we can tell you what will be needed.

Johannesburg and its northern suburbs, the East Rand, the West Rand, Pretoria and Centurion, and the Vaal Triangle. See our service areas page for the full list of suburbs, or simply call us and we will tell you honestly whether we can reach you quickly.